blue, steering wheel

SIMPLE AND SAFE TRANSACTIONS ONLINE

Safe Pay makes big transactions safer and secure to protect you from fraud to give you peace of mind while buying or seling cars, trailers, concert tickets, or more online.

By offering Australla’s first localy-based online escrow platform : a secure third-party service that holds funds until both buyer and seller meet their side of the terms. And it’s easy to set up!

Safe, Secure, Trusted
Buyer Protection
Seller Protection

Secure Transactions

How it works

How Safe Pay Works

We collect the money

We verify and hold the item or vehicle

Once everything checks out. We release both the funds to the seller and the goods to the buyer. For those buying a vehicle, we can deliver at an additional cost.

Safe Pay helps mitigate the risks of buying or selling online.

KEEPING YOU SAFE

Safe pay in your transactions ensures:

Everyone is who they say they are with an individual identity check 
The buyer has enough money to pay with an escrow deposit
Vehicles have been paid off with a vehicle payout validation check
The goods or services provided match what was promised with in-person and vehicle PPSR check

We also are able to deliver vehicles nationwide through our transport partner inTraffic with journeys that you can track

Safe Pay Escrow accounts are hosted through the Commonwealth Bank of Australia or CommBank.

How to make Secure Transactions with Safe Pay

Provide all the necessary details such as the item description, price, and any additional terms and communicate with the other party to agree on terms. This includes who pays the fee.


Next buyers can deposit the funds into our secure escrow account through our website or app. 

Our traffic partner inTraffic will come to the seller’s address and check that the goods exist and are in promised condition (such as inspecting the vehicle). If you have opted for a vehicle transport service, we will also collect the item or vehicle and deliver it directly to your location through our partner.

Once the goods are delivered, the funds will be released from the escrow account, completing the transaction. The seller will receive the payment securely.

Safe Pay helps you overcome the risks of buying or selling big-ticket items online 

YOUR RISKS AS A BUYER WITHOUT SAFE PAY

SELLER FRAUD
When someone poses as a legitimate seller or merchant to process transactions, pockets the funds and never makes good on shipping out the purchase.

FRAUD BY MISREPRESENTATION
This is when an item you buy does not meet your expectations, based on the promises of the seller. Imagine buying concert tickets that are for another singer or another date; or a car that had much more scratches and damage to its exterior than the photos.

YOUR RISKS AS A BUYER WITHOUT SAFE PAY

OVERPAYMENT SCAMS
As a seller, unfortunately, you’re not above the risks of doing transactions online. Fraudsters online can pose as legitimate buyers to ‘accidentally’ send you too much money and prove it with a fake receipt, and then ask you to send back the difference. The problem is that most won’t have ever sent you money in the first place, and go quiet once you ‘refund’ the money.

YOUR RISKS AS A BUYER OR SELLER WITHOUT SAFE PAY

IDENTITY THEFT
Be wary of buyers or sellers who ask for identification like your Driver’s License or Passport to ‘verify your identity’. Fraudsters can use this information to impersonate other identities online and make purchases with someone else’s money.

BENEFITS OF SAFE PAY

The advantages of using escrow for big expense transactions online:

By utilising an escrow service, buyers can enjoy enhanced protection. The funds for the purchase are securely held by the escrow service until the buyer receives and accepts the purchased item. This ensures that the buyer doesn’t lose their money to fraudsters and gives them the opportunity to inspect the item before releasing the funds to the seller.


Escrow services also offer protection for sellers. Sellers can be confident that they will receive payment for their high-ticket items once the buyer has accepted them. This eliminates the risk of non-payment or fraudulent chargebacks that sellers may encounter, especially when dealing with unfamiliar buyers or international transactions.

Another advantage of using an escrow service is the transparency and trackability it provides throughout the transaction process. Both the buyer and seller can monitor the progress of the transaction, ensuring that everyone fulfils their obligations. This transparency helps build trust and reduces the likelihood of disputes arising from misunderstandings or miscommunications.

We deeply value our customer’s right to privacy and security. All data for Safe Pay is stored in the most secure CRM – Salesforce. 
We also go beyond our digital infrastructure with: 
– Encryption at Rest
– Encryption Algorithm: 128-bit Advanced Encryption
– PCI-DSS L1 Compliance
– Data Masking

What is Safe Pay?

Safe Pay is an escrow service – which means we act as an independent third party for transactions online. We hold the funds and the assets until the terms of both parties have been met.

Safe Pay is Australia’s first locally owned and based escrow service online. As misrepresentation, fraud and other scams continue to rise through the burgeoning trend of buying and selling goods on the internet, it’s more than important to become proactive in taking steps to protect yourself online.

Secure payments have never been easier.


Ready to secure your next purchase?

Get the peace of mind you deserve knowing your money is safe and secure.

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